---
title: How team members work
Metadescription: Giving a colleague their own sign-in on Wholesale Handler - inviting a team member, what they can do, what stays with the owner, and taking access back.
author: Dan Edwards
author_role: Founder
author_url: https://danedwardsdeveloper.com
author_linkedin: https://www.linkedin.com/in/dan-edwards-developer
published: 2026-09-30
---

Token estimate: ~720

# How team members work

A colleague can have their own sign-in to your business, with their own email address and password, over the same orders, customers and invoices. The owner invites them by email and can remove them at any time.

By **[Dan Edwards](https://wholesalehandler.com/about)**, Founder.

## Inviting someone to the team

Invite a team member from your [team page](https://wholesalehandler.com/team). You give their first name, last name and email address, and they get an email with a link. They set their own password when they accept.

## What a team member can do

A team member runs the daily trade:

-   Orders
-   Products
-   Customers
-   Invoices
-   Price lists
-   Standing orders

They also control which notification emails they personally receive.

## What only the owner can do

Four things stay with the owner:

-   The subscription, covered in [how subscription and billing work](https://wholesalehandler.com/articles/how-subscription-and-billing-work-on-wholesale-handler)
-   The team itself - who else is invited, and whose access is taken back
-   The settings that govern how the business trades - timezone, trading currency, storefront, packing slip details, and [delivery settings](https://wholesalehandler.com/articles/how-delivery-settings-work-on-wholesale-handler)
-   Closing the business

## Removing a team member

Remove someone from your [team page](https://wholesalehandler.com/team) and confirm. Their access ends immediately.

You can invite the same person again later.

## Limits

-   Up to 10 people, on every plan

## Q&A

**Q: Does adding a team member cost anything?**
A: No. No plan charges per person, and the limit is the same on every plan.

**Q: Can a team member change the subscription?**
A: No. The subscription stays with the owner, and the card is not shown to anyone else.

**Q: Can I invite someone who already uses Wholesale Handler?**
A: Not with the address they already sign in with. Invite them with a different email address.

**Q: What happens if a team member closes their own account?**
A: They leave the team and the business carries on without them.

**Q: Can a team member place an order on a customer's behalf?**
A: Yes, and with more freedom than the customer has. A team member can pick any delivery date, take the order below the minimum spend, and place one that leaves stock untouched where the goods have already gone out. Every rule set aside is named at the review step before the order is placed.