Wholesale Handler
Orderspace sells seats, not order volume
Everything a small supplier would expect a plan to meter is uncapped on all four Orderspace tiers: "Unlimited Orders, Customers and Products", every built-in integration, and access to its API. The ladder is bought for people instead - a count of admin users and a count of sales reps per tier - and the ordering site moves off an orderspace.com sub-domain onto the supplier's own domain above the entry tier. Orderspace pricing has the four tiers, what each costs in each market, and the seat allowance that comes with it.
A sales rep in Orderspace is a distinct role rather than a second administrator. Reps work through the ordering site, not the admin side, placing orders for the customers assigned to them, adding customers and viewing orders, with visibility restricted by customer group. That role is what the upper tiers sell.
Where Orderspace does more
Selling in fixed cases and packs is on the Wholesale Handler roadmap rather than built, so a supplier whose every line must be a multiple of twelve is better served where that rule is enforced today.
The Xero link is the strongest single reason to stay. Invoices, customers and items export into Xero, and an invoice paid in Orderspace is marked paid in Xero, which a CSV download does not do. Wholesale ordering software without ERP integration covers what a supplier gives up by not having that join, and when it stops mattering.
The delivery day and its cutoff
An Orderspace order carries one scheduling value, which its API reference calls the customer requested delivery date. No delivery-day, lead-time or cutoff field appears anywhere in that reference, and the one scheduling setting in its knowledge base, "Delivery Days and Lead Times on Products", sits on the product. Suppliers running Orderspace storefronts write the deadline into the page instead - one supplier's ordering site reads "Order Before 12pm On A Roast Day To Ensure Local Delivery Next Day".
Wholesale Handler holds that as a rule the storefront enforces rather than a date the buyer asks for. An order profile bundles the delivery days, a cutoff for each one of those days, the longest lead the form will accept, a minimum spend and a delivery charge, and every customer is assigned a profile. Per-day cutoffs are what let a Saturday run close to new orders on Friday lunchtime while a Monday run stays open until Sunday evening, because each day's production starts at a different hour. A date a customer cannot order for says which rule closed it - not a delivery day, a closure, past the cutoff, or too far ahead - and the merchant writes their own line underneath telling the customer what to do about it.
That difference decides the switch more often than any feature count. A supplier shipping by courier on a date the buyer nominates is well served by a requested delivery date. A baker, roaster, dairy or market gardener with a production calendar needs the day to shut on its own.
A closed week stops a standing delivery
Both products generate recurring orders, and both link each generated order back to the schedule that made it. What Wholesale Handler adds is what happens when the business shuts. Naming the dates of a shutdown stops any standing order falling inside them from placing, and the affected customers are emailed as soon as the closure is saved rather than on the day, with alternative delivery dates either side of it; choosing one opens an order already holding that standing order's items. Saving a closure that costs someone a delivery first lists who loses what, along with any orders already placed inside the dates.
Each schedule runs weekly, two-weekly, three-weekly or four-weekly, and three days before each order the customer gets a preview email at today's prices with a one-click skip that needs no sign-in. Simple wholesale ordering software covers the rest of what a producer gets without an implementation project.
Seats against customer count
The two products price on different axes, so which is cheaper depends entirely on the business. Orderspace starts at US$65 a month in its US price list and rises with the number of people who need access. Wholesale Handler is one flat monthly fee - US$109 for Pro - with every feature on every plan, no plan charging per seat, no transaction fees, and a free plan below the paid ones that does not expire. The plans differ only in how many customers you trade with.
So a one-person producer with twenty stockists pays Orderspace for seat headroom they will not use, and a ten-rep brand with four hundred stockists is past what Wholesale Handler's published plans hold. Flat-fee wholesale ordering software sets out what a fixed monthly price covers, and why wholesale software is so expensive covers the per-user and per-order models the rest of the field runs on.
Wholesale Handler's limits
Where Orderspace is unlimited on customers and products, Wholesale Handler is sized for a small operation and says so:
- Up to 50 customers on the largest plan, 10 on the one below it, and 3 on the free plan
- 500 products, 20 price lists and 20 order profiles on every plan
- 10 active standing orders per customer
- One trading currency per business, set when the account is claimed
None of these is a technical ceiling, and a custom plan carrying higher limits can be set up on request. There is no accounting integration and no public API; invoice line items leave as a CSV with the columns and date range you choose, renamed to match what your accounting tool expects. The wholesale customer portal covers what the buyer side holds.
