Wholesale Handler
Orderspace is run by Highspire Ltd, a company registered in England, and its pricing page sets a separate amount per market rather than converting one figure into the rest. Five currencies are on the page: pounds, US dollars, euros, Canadian dollars and Australian dollars. So the US$65 that software directories quote is the US list price, and a merchant in Britain pays the pound figure instead. Neither is a conversion of the other.
What the four plans cost
Each is a monthly charge, with VAT added on top for a merchant in a market that charges it.
In euros the same ladder is €49, €74, €99 and €149 a month. A Canadian merchant pays C$85, C$125, C$165 and C$245 a month, and an Australian merchant pays A$85, A$125, A$165 and A$245.
The tiers sell seats, not orders
Unlimited orders, unlimited customers and unlimited products come with every plan, as do the built-in integrations and the API. What a higher tier buys is staff access: admin seats for the people running the business, and sales-rep seats for the people placing orders on a customer's behalf. An Orderspace alternative covers what that seat ladder means for a supplier whose headcount is one, and where the fit line actually falls.
One other thing moves with the tier. Ordering puts the buyer-facing ordering site on an orderspace.com sub-domain; a custom domain is an option from Ordering Plus upwards.
The monthly subscription is the only charge on the price list
No commission, no percentage of an order and no per-order charge appears on the pricing page, in the terms and conditions or in the payments documentation. A busy week on Orderspace costs the same as a quiet one.
Card payments sit outside that. A merchant connects their own Stripe account or their own PayPal, so the rate on each payment belongs to Stripe or PayPal and is billed by them. Orderspace's documentation points the merchant at PayPal's own rates rather than quoting a figure of its own.
Where the US$65 figure in the directories comes from
The Retail Exec's wholesale order management roundup lists Orderspace ninth, labelled best for a user-friendly interface, at "From $65/month". That figure is right, and unusually for a directory price it traces straight back to the vendor: it is exactly what Orderspace's own page says in US dollars. Most of the tools in that same roundup carry no figure at all, which is the normal state of this market. Orderlion pricing covers one of the vendors that publishes nothing.
The market is what a directory listing drops. A UK wholesaler who converts the dollar figure into pounds lands below the pound price Orderspace lists, because the two are set separately rather than crossed, and a listing reading "from $65" does not say which dollar it means.
Above Large Team the published pricing stops
Large Team holds up to 10 admin seats and up to 20 sales reps. A business needing more than that finds no figure on the page, and no quote-only tier either, so the published ladder is the whole of what a buyer can price up front.
The page also shows no annual term and no annual discount, so a monthly charge is the only billing shape Orderspace publishes.
What a Wholesale Handler plan costs instead
Wholesale Handler holds one flat monthly amount per plan. Pro costs US$109 a month, Starter US$29, and a free plan sits below both and does not expire. Every feature is on every plan, including the free one: the plans differ only in how many customers a merchant can trade with, which is 3 on free, 10 on Starter and 50 on Pro.
The shape of the bill differs from Orderspace's in two ways.
- No plan charges per seat. Up to 10 colleagues can work in the same business, each with their own email address and password, over the same orders, customers and invoices, on any plan. Moving from one person to five does not change the bill.
- No plan adds a percentage of an order. There are no transaction fees and no payment processing costs, because the merchant records the money rather than collecting it through Wholesale Handler: a customer declares a payment, and the merchant confirms or disputes it.
The ceiling runs the other way on catalogue and customer count. Orderspace counts customers and products without limit on its cheapest tier, while Wholesale Handler holds 500 products and caps customers per plan. Neither of those is a technical ceiling, and a custom plan carrying higher limits can be set up on request, but a wholesaler trading with more than 50 shops is past what Pro allows as published.
