Wholesale Handler is free for up to 3 customers. Starter raises that to 10 and Pro to 50, each a flat monthly subscription. Every feature is on all three - the plan governs how many customers you can trade with, not what the app can do. There are no per-user fees, no transaction fees and no setup costs, and your customers don't pay anything.
How does a merchant create an account?
- Follow the claim-account link on the homepage.
- Enter your email and choose a password.
- Click the link in the confirmation email to verify your address.
- Set your business name, time zone and currency in Settings.
Verifying your email matters for more than security - it's the point at which real email sending switches on (order receipts, invitations, invoices).
Can I try the app before signing up?
Yes. You can explore the whole app as a demo merchant first - add products, set price lists, create customer records, place orders and see how everything fits together. It's the full app, not a cut-down tour.
Real email sending only starts once you've created an account and confirmed your email address, so you can build a realistic test setup with sample customers without anyone actually receiving an email. When you claim the account, the demo becomes a real one and keeps the data you've added - nothing is thrown away.
How does the free plan work?
It covers up to 3 customers and has no time limit - it is the plan you stay on until you need more customers than that, not a countdown. Every feature is included, and no card is required. Prices for the two paid plans are on the pricing page.
How do I subscribe?
Subscribe whenever you're ready from your settings. Stripe collects your card and takes the first payment there and then, and renews monthly on that date. The customer limit lifts to whichever plan you picked - 10 on Starter, 50 on Pro - as soon as the payment clears.
The subscription stays with the owner
Only the owner reaches the card, the plan and the billing history. A colleague invited to the team gets their own sign-in and runs the daily trade - orders, products, customers, invoices, price lists and standing orders - and the subscription is absent from their settings rather than shown and refused. No plan charges per person, so adding colleagues does not change what you pay.
What happens if my subscription ends?
The account moves back to the free plan. Nothing is deleted - all your products, customers, orders and invoices are kept exactly as they were and stay visible. What changes is the ceiling: the free plan's 3-customer limit applies again. Subscribe whenever you're ready and it lifts straight back.
This is deliberate - a lot of wholesalers are seasonal. A Christmas tree farm or a summer-only grower can let the subscription lapse out of season and resubscribe when trade picks up, without losing a thing.
Are there any transaction fees?
No. The monthly subscription is the whole cost. Wholesale Handler doesn't take a cut of your orders or invoices - you collect payment from your customers directly, however you already do, and your revenue is yours.
Can I cancel?
Yes, any time - there's no contract. Cancel from your settings and your account stays active until the end of the current billing period, so you don't lose the time you've already paid for. After that it returns to the free plan with your data intact, and you can resubscribe later.
Do my customers pay anything?
No. The merchant pays the subscription; customers use Wholesale Handler for free, forever. There's no payment step on an invitation and no card details collected from them. For how customers join and how managed customers work, see how customers and invitations work.
Wholesale Handler



