Does adding a team member cost anything?

No. No plan charges per person, and the limit is the same on every plan.

Can a team member change the subscription?

No. The subscription stays with the owner, and the card is not shown to anyone else.

Can I invite someone who already uses Wholesale Handler?

Not with the address they already sign in with. Invite them with a different email address.

What happens if a team member closes their own account?

They leave the team and the business carries on without them.

Can a team member place an order on a customer's behalf?

Yes, and with more freedom than the customer has. A team member can pick any delivery date, take the order below the minimum spend, and place one that leaves stock untouched where the goods have already gone out. Every rule set aside is named at the review step before the order is placed.

How team members work

A colleague can have their own sign-in to your business, with their own email address and password, over the same orders, customers and invoices. The owner invites them by email and can remove them at any time.

Dan Edwards

Founder

Wednesday, 30 September 2026

Title card reading "How team members work on Wholesale Handler" over a background of fresh produce crates

Inviting someone to the team

Invite a team member from your team page. You give their first name, last name and email address, and they get an email with a link. They set their own password when they accept.

What a team member can do

A team member runs the daily trade:

Orders
Products
Customers
Invoices
Price lists
Standing orders

They also control which notification emails they personally receive.

What only the owner can do

Four things stay with the owner:

The subscription, covered in how subscription and billing work
The team itself - who else is invited, and whose access is taken back
The settings that govern how the business trades - timezone, trading currency, storefront, packing slip details, and delivery settings
Closing the business

Removing a team member

Remove someone from your team page and confirm. Their access ends immediately.

You can invite the same person again later.

Limits

Up to 10 people, on every plan

Wholesale Handler pricing

Three plans, and the only difference between them is how many customers you trade with. Every feature is on all three, so nothing is held back on the free one.

Free - up to 3 customers, no card
Starter - up to 10 customers, $29/month
Pro - up to 50 customers, $109/month

Up to 500 products and unlimited orders and invoices on every plan. One fee for the whole business - no per-user charge, and no cut of what you sell. No contract, and cancel anytime.